AI review automation
Make every review request timely and consistent.
AI-guided follow-up and SMS delivery help you request reviews, collect private feedback, monitor responses, and keep the process moving with less manual work.
How did everything go today?
How It Works
Customer Completes Service
After a customer uses your service or makes a purchase, our system automatically triggers.
SMS Sent Automatically
A friendly text message gives every eligible customer the same clear review and feedback options.
AI-Guided Follow-Up
The workflow adapts the next message, offers a public review path, and makes private feedback easy without suppressing customer choice.
Your Team Stays Informed
Monitor new reviews, private feedback, and follow-up needs from one consistent workflow.
Hi John! 👋 Thanks for choosing ABC Plumbing! How was your experience today? Reply 1-5
10:32 AM
5
That's great! 🎉 Would you mind sharing your experience on Google? It really helps!
Leave a Review →
10:33 AM
A Better Review Workflow
Combine a direct delivery channel with clear rules, thoughtful timing, and AI-assisted follow-up.
Fully Automated
Set it once and let it run. No manual follow-ups or awkward asks.
Feedback Escalation
Route private feedback to the right person while keeping the public review option available to everyone.
Consistent Review Requests
Give every eligible customer a timely, professional invitation to share feedback.
Real-Time Monitoring
Track review counts, ratings, and trends across all platforms.
Time Savings
No more manually requesting reviews or following up with customers.
SMS Delivery
Use a direct, familiar delivery channel for short requests and follow-up.
Built for Consistent Follow-Through
The system gives your team a repeatable process without inventing outcomes or replacing human judgment.
Timely triggers
Start requests from a completed service, purchase, or approved customer event.
Clear response paths
Offer a public review option and a private feedback route with transparent wording.
Review-ready oversight
Monitor the workflow, refine messages, and escalate responses that need a person.
Ready to Grow Your Reviews?
See our SMS automation in action with a free demo. No commitment required.